SHIPPING & RETURNS
SHIPPING POLICY
Florencia offers a comprehensive shipping policy to ensure that your leather goods reach you in perfect condition. We use reliable shipping methods and carefully consider packaging to guarantee that your products arrive safely. Our shipping costs are transparent, and we aim to provide the best value for our customers. Your satisfaction and peace of mind are our priorities.
At Florencia, we are dedicated to ensuring a hassle-free shipping experience for our customers. We take pride in our efficient shipping process, and we are committed to keeping you informed every step of the way. Your trust is important to us, and we strive to exceed your expectations.
RETURN & EXCHANGE POLICY
Florencia values your satisfaction and confidence in our leather products. Our return policy is designed to provide you with peace of mind when making a purchase. If, for any reason, you are not entirely satisfied with your order, we offer a straightforward refund or exchange process. We believe that clear and fair policies contribute to building trust and loyalty with our customers.
We are dedicated to ensuring that your experience with Florencia is positive and enjoyable. Our commitment to excellence extends to our return and exchange process, which is designed to be simple and customer-friendly. Your feedback is important to us, and we continuously strive to improve our services based on your valuable input.